These terms and conditions (the "Terms") govern your access to and use of Meetingroomz's website and services (the "Services"). Please read them carefully before using the Services.
By using the Services you agree to be bound by these Terms. If you are using the Services on behalf of an organisation or entity ("Organisation"), then you are agreeing to these Terms on behalf of that Organisation and you represent and warrant that you have the authority to bind the Organisation to these Terms. In that case, "you" and "your" refers to you and that Organisation.
The Services enable you to search for, book and pay for meeting rooms, conference rooms, training rooms and other similar spaces (collectively, "Spaces") listed on Meetingroomz's website. The Spaces are owned and operated by third parties (the "Venue Providers"). Meetingroomz does not own, operate or manage any of the Spaces. Meetingroomz is not a party to any agreement or transaction between you and any Venue Provider. Meetingroomz is not an agent for any Venue Provider or user of the Services.
This policy governs the payment and cancellation terms for the use of the meeting rooms and other spaces (the "Spaces") made available by Meetingroomz, Ltd. ("us", "we", or "Meetingroomz") through our website (the "Website") and the related services (the "Service"). By booking or using a Space through the Service, you ("you") agree to be bound by this policy. We may change this policy at any time. If we do change this policy, we will post a notice on the Website for at least seven days after the changes are made. We will also indicate at the start of this policy the date it was last changed. Any changes to this policy become effective from the end of such seven-day period or the first time you book or use a Space after such changes, whichever is the earlier. If you do not agree to this policy and any changes to it, you may not book or use any Space through the Service.
When you book a Space through the Service, you agree to pay the total amount shown on the booking confirmation page (the "Booking Fee"). The Booking Fee includes the fee charged by the owner of the Space (the "Space Owner") for the use of the Space (the "Space Fee"), as well as any applicable taxes, fees or charges imposed by any governmental authority or third party services providers such as card payment processors and various. The Booking Fee may also includes a service fee charged by Meetingroomz for facilitating the booking and providing customer support (the "Service Fee"). The Service Fee can be calculated as a fixed fee or percentage of the Space Fee and may vary depending on various factors.
You authorize Meetingroomz to charge your payment method (for example credit card, debit card, PayPal or other online payment service) for the Booking Fee at the time of booking. You also authorize Meetingroomz to charge your payment method for any additional fees or charges that may arise from your use of the Space, such as damages, cleaning fees, overtime fees or cancellation fees. You are solely responsible for ensuring that your payment method is valid and has sufficient funds to cover the Booking Fee and any additional fees or charges.
You may cancel your booking at any time through the Website or by contacting the meeting room provider or by Meetingroomz customer support. Depending on when you cancel your booking, you may be eligible for a full or partial refund of the Booking Fee, as follows:
- If you cancel your booking more than 48 hours before the start time of your booking, you will receive a full refund of the Booking Fee.
- If you cancel your booking less than 48 hours but more than 4 hours before the start time of your booking, you will receive a 50% refund of the Booking Fee.
- If you cancel your booking less than 24 hours before the start time of your booking, or if you do not show up for your booking, you will not receive any refund of the Booking Fee.
The above cancellation terms apply unless otherwise specified by the Space Owner in their own cancellation policy (the "Space Owner's Cancellation Policy"). The Space Owner's Cancellation Policy may be more or less flexible than Meetingroomz's cancellation terms. You should review the Space Owner's Cancellation Policy carefully before booking a Space. If there is any conflict between Meetingroomz's cancellation terms and the Space Owner's Cancellation Policy, the Space Owner's Cancellation Policy will prevail.
Meetingroomz reserves the right to cancel any booking at any time for any reason, such as fraud, safety concerns, force majeure events or violations of our Terms of Use. In such cases, Meetingroomz will notify you as soon as possible and issue a full refund of the Booking Fee. Meetingroomz is not liable for any costs or damages that may result from such cancellations.
If you have any questions about this policy, please contact us at support@meetingroomz.com.